Terms of Use

Terms of Use

 

1. Introduction

Welcome to Luxe Armor (“Website”, “we”, “our”, “us”). This Website is owned and operated by Shashwat Mittal.

These Terms of Use govern your access to and use of the Luxe Armor Website, including browsing, creating an account, purchasing products, placing orders, and using any other services or features available through the Website.

By accessing or using our Website, you agree to be bound by these Terms of Use. Please read them carefully before using the Website or placing an order.

2. About Luxe Armor

Luxe Armor is an online retail store offering products such as mobile phone covers, keychains, accessories, and other lifestyle products.

We reserve the right to add, remove, modify, or discontinue products, services, features, prices, offers, or Website content at any time without prior notice.

3. Acceptance of These Terms

By accessing, browsing, registering an account, or purchasing products through the Website, you confirm that:

  • You have read and understood these Terms of Use.
  • You agree to comply with these Terms and all applicable laws.
  • The information provided by you is accurate and complete.
  • You are legally capable of entering into a binding transaction under applicable law.

If you do not agree with these Terms, please do not use the Website.

4. User Accounts

Certain features of the Website may require you to create an account.

When creating an account, you agree to provide accurate, complete, and up-to-date information.

You are responsible for:

  • Maintaining the confidentiality of your account credentials.
  • All activities performed through your account.
  • Immediately notifying Luxe Armor if you believe your account has been accessed without authorization.

You must not use another person’s account or attempt to gain unauthorized access to any account, system, server, or database connected with the Website.

Luxe Armor reserves the right to suspend or terminate accounts that violate these Terms or are involved in fraudulent, abusive, or unlawful activities.

5. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, colours, dimensions, and other information displayed on the Website are accurate.

However, actual product colours and appearance may vary depending on your device’s display settings, lighting, photography, manufacturing variations, or other factors.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

Product availability may change without notice.

6. Pricing and Payments

All product prices displayed on the Website are subject to change without prior notice.

The final amount payable will be displayed during the checkout process before you complete your purchase.

We may use third-party payment gateways or payment service providers to process transactions. By making a payment, you agree to comply with the applicable terms and conditions of the relevant payment provider.

Luxe Armor is not responsible for technical failures or interruptions caused by third-party payment providers.

7. Orders and Order Acceptance

Placing an order through the Website constitutes an offer to purchase the selected products.

An order confirmation does not necessarily mean that the order has been finally accepted.

Luxe Armor reserves the right to cancel, refuse, or limit an order in circumstances including, but not limited to:

  • Product availability issues.
  • Pricing or listing errors.
  • Suspected fraudulent or unauthorized transactions.
  • Incorrect customer information.
  • Duplicate or unusually large orders.
  • Technical errors.
  • Violation of these Terms of Use.

If an order is cancelled after payment has been received, the applicable amount will be refunded through the appropriate payment method, subject to the applicable refund procedures.

8. Shipping and Delivery

Luxe Armor will make reasonable efforts to dispatch and deliver orders within the estimated delivery period communicated to customers.

However, delivery timelines may be affected by factors outside our reasonable control, including:

  • Courier or logistics delays.
  • Weather conditions.
  • Natural disasters.
  • Strikes or transportation disruptions.
  • Government restrictions.
  • Incorrect or incomplete delivery information.
  • Other unforeseen circumstances.

Customers are responsible for providing accurate shipping and contact information.

Luxe Armor shall not be responsible for delays resulting from incorrect information provided by the customer or circumstances beyond our reasonable control.

9. Returns, Refunds and Exchanges

Returns, refunds, replacements, and exchanges are subject to Luxe Armor’s applicable Return & Refund Policy.

Customers should review the Return & Refund Policy before placing an order.

Products may be subject to specific eligibility conditions, including product condition, packaging, proof of purchase, and the time period within which a return or replacement request must be submitted.

Nothing in these Terms is intended to limit any rights available to consumers under applicable law.

10. Promotions, Discounts and Offers

Luxe Armor may offer promotional discounts, coupons, free products, limited-time offers, or other promotional schemes.

Promotions may have additional conditions, including:

  • Minimum order values.
  • Limited quantities.
  • One offer per customer.
  • Specific product restrictions.
  • Specific validity periods.

Luxe Armor reserves the right to modify, suspend, or cancel a promotion where reasonably necessary, including in cases of misuse, fraud, technical errors, or abuse of promotional offers.

11. Acceptable Use of the Website

You agree not to use the Website to:

  • Violate any applicable law or regulation.
  • Attempt to gain unauthorized access to the Website or its systems.
  • Introduce viruses, malware, or other harmful code.
  • Interfere with the Website’s operation or security.
  • Use automated systems to scrape, copy, or collect Website content without permission.
  • Submit false, misleading, fraudulent, or unlawful information.
  • Impersonate another person or entity.
  • Engage in fraudulent purchasing or payment activities.
  • Abuse discount codes, promotional offers, or referral schemes.
  • Attempt to interfere with other customers’ use of the Website.

We reserve the right to suspend or terminate access to the Website where we reasonably believe that these Terms have been violated.

12. Intellectual Property

All content available on the Website, including but not limited to:

  • Luxe Armor logos and branding.
  • Product photographs.
  • Graphics and designs.
  • Website layout and design.
  • Text and descriptions.
  • Videos.
  • Icons.
  • Software and Website functionality.

is owned by or licensed to Luxe Armor and may be protected by applicable intellectual property laws.

You may access and use the Website for personal and lawful purposes only.

You may not copy, reproduce, modify, distribute, publish, sell, commercially exploit, or create derivative works from Website content without prior written permission from Luxe Armor.

13. User Reviews and Content

Where the Website allows customers to submit reviews, comments, photographs, feedback, or other content (“User Content”), you are responsible for ensuring that the content you submit:

  • Is truthful and based on your genuine experience.
  • Does not violate another person’s intellectual property rights.
  • Does not contain unlawful, defamatory, threatening, abusive, obscene, or discriminatory material.
  • Does not contain malicious software or harmful code.
  • Does not impersonate another person.
  • Does not violate applicable laws.

By submitting User Content, you grant Luxe Armor a non-exclusive, royalty-free right to use, reproduce, display, publish, and distribute that content for purposes related to operating, promoting, and marketing Luxe Armor, subject to applicable privacy laws.

Luxe Armor reserves the right to remove User Content that violates these Terms or applicable law.

14. Third-Party Links and Services

The Website may contain links to third-party websites, payment services, courier services, social media platforms, or other external services.

These third-party services are operated independently from Luxe Armor.

We do not control and are not responsible for the content, availability, security, privacy practices, or terms of third-party websites and services.

Your use of third-party services is subject to their respective terms and policies.

15. Privacy and Cookies

When you use the Website or place an order, we may collect and process certain personal information necessary to provide our services.

This may include information such as your name, contact details, shipping address, billing information, and order information.

The collection and use of personal information is governed by our Privacy Policy.

The Website may also use cookies and similar technologies to improve Website functionality, understand Website usage, and provide a better customer experience.

16. Website Availability and Disclaimer

We make reasonable efforts to keep the Website available and functioning properly. However, we do not guarantee that:

  • The Website will always be available.
  • The Website will be uninterrupted or error-free.
  • All Website content will always be complete, accurate, or current.
  • The Website will be free from viruses or other harmful components.

The Website and its content are provided on an “as is” and “as available” basis to the maximum extent permitted by applicable law.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Luxe Armor and its owner shall not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of the Website or products purchased through the Website, except where such liability cannot legally be excluded.

This limitation does not affect any rights or remedies that cannot legally be excluded under applicable consumer protection laws.

18. Indemnification

You agree to indemnify and hold harmless Luxe Armor, its owner, employees, service providers, and representatives from claims, losses, liabilities, damages, costs, and expenses arising from:

  • Your violation of these Terms.
  • Your unlawful use of the Website.
  • Your misuse of your account.
  • Your violation of another person’s rights.
  • Your User Content or other material submitted by you.

19. Modification or Suspension of the Website

Luxe Armor reserves the right to modify, suspend, restrict, or discontinue any part of the Website or its services at any time.

We may also update Website content, product information, pricing, functionality, or features from time to time.

We may temporarily suspend access where necessary for maintenance, security, upgrades, or technical reasons.

20. Changes to These Terms

We may update these Terms of Use from time to time.

Any updated version will be posted on this page with the revised “Last Updated” date.

Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

21. Governing Law and Jurisdiction

These Terms of Use shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from or relating to these Terms or your use of the Website shall be subject to the jurisdiction of the competent courts having jurisdiction over the matter.

22. Contact Us

If you have any questions, concerns, complaints, or requests regarding these Terms of Use or the Luxe Armor Website, you can contact us using the details below:

Luxe Armor
Owner: Shashwat Mittal

Phone:
9097200002
8251900002
8814900002

Email:
armorluxe7@gmail.com

For questions relating to orders, products, returns, refunds, or Website-related concerns, please contact us using the above details.


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